FAQ

What is the Bitcoin price on a BCB ATM, Bitcoin ATM?
 Buy Price is the average exchange price +8%  Sell Price is the average exchange price -3%.    *We take an average price of GBP exchanges, if it devia...
Sun, 7 Jan, 2018 at 9:44 AM
Is there any difference between the different Bitcoin Wallet app?
The initial step with Bitcoin is choosing a secure Bitcoin wallet as it is used to gain access to your Bitcoins.  They all have the core functions i.e....
Sun, 7 Jan, 2018 at 10:07 AM
Why does the BCB ATM, Bitcoin ATM price have a mark-up?
Bitcoin price can rise or fall 20% plus in a single day. The mark-up premium helps with the loss from the price movement since our price do not change regar...
Sun, 7 Jan, 2018 at 10:20 AM
I just bought Bitcoin from your Bitcoin ATM, but it is not in my wallet?
Every bitcoin transaction that's sent flows into what's called the mempool (short for memory pool) before it can be confirmed by miners. When ther...
Sun, 7 Jan, 2018 at 10:19 AM
The Bitcoin ATM will not scan my QR code
Try Adjusting the brightness of your smartphone.
Sun, 7 Jan, 2018 at 10:23 AM
Is the Bitcoin ATM working now, I want to buy / sell Bitcoin?
9 times out of 10 the answer is yes.  If unsure open a live chat on our website. Or look out for updates on our social media feeds
Sun, 7 Jan, 2018 at 10:27 AM
I sent Bitcoin to the wrong person. Can I get my Bitcoin back?
Most likely not. Unless you know the person, you sent it to and could ask them to send back you. There is nothing we can do retrieve the Bitcoin for in th...
Sun, 7 Jan, 2018 at 12:21 PM
Bitcoin ATM dispensed less cash or not dispensing cash at all. Help!
Don’t panic, take a deep breath in.... Just shoot us an email, give us a call our open support ticket with your transaction information; Location, time...
Sun, 7 Jan, 2018 at 10:40 AM
I sent Bitcoin to the Bitcoin ATM to dispense cash but still haven’t received 1 confirmation.
When sending Bitcoin to the Bitcoin ATM, choose Priority Fee from your Bitcoin wallet. Normally the Bitcoin ATM will dispense cash if you send the righ...
Sun, 7 Jan, 2018 at 10:54 AM
Can my Bitcoin transaction be cancelled or reversed?
No, we're unable to cancel or reverse your bitcoin transaction. Even many advanced bitcoin users can recall an incident when they failed to double...
Sun, 7 Jan, 2018 at 10:58 AM